ZK77 Game Privacy Policy — Your Data, Explained Clearly

1. Scope of This Policy

This Privacy Policy applies to all personal information collected by ZK77 Game through the following channels:

• The ZK77 Game website at zk77game.onl and all pages within it
• The ZK77 Game mobile application for Android devices
• Any communications you send to ZK77 Game player support via email or chat
• Any forms or inputs you complete on the platform, including registration and account verification

This policy covers all registered players as well as visitors who browse the platform without creating an account. It does not apply to third-party websites or services that may be linked from this platform — those services operate under their own separate privacy policies.

2. Information We Collect

ZK77 Game collects personal information in two ways: information you provide directly, and information collected automatically when you use the platform.

Information You Provide

• Registration details — your name, date of birth, contact number or email address, and any other information entered during the sign-up process
• Account settings — preferences, communication choices and any profile updates you make after registration
• Identity verification documents — where we request verification, this may include a copy of a government-issued ID or proof of payment method ownership
• Support communications — records of messages, emails or chat conversations you have with the ZK77 Game support team

Information Collected Automatically

• Device and browser data — device type, operating system version, browser type, screen resolution and IP address
• Usage data — pages visited, games played, session duration, features used and navigation paths within the platform
• Transaction records — PKR deposit amounts, withdrawal requests, bonus claims and betting history associated with your account
• Cookie and tracking data — as described in Section 6 below

We do not collect sensitive categories of personal data such as biometric data, health information or political opinions. We collect only what is genuinely necessary to operate your account and deliver the platform's services.

3. How We Use Your Data

The personal information ZK77 Game collects is used for the following purposes:

ZK77 Game does not use your personal data for automated decision-making that produces significant legal effects without a human review process being available.

4. Payment Data & PKR Transactions

All deposits and withdrawals on ZK77 Game are processed in Pakistani Rupees (PKR). When you make a deposit via JazzCash, Easypaisa, Raast, bank transfer, debit card or any other supported payment method, your transaction details are shared with the relevant payment processor to complete the transfer.

ZK77 Game does not store full card numbers or mobile wallet PINs on its own servers. Payment credentials are handled directly by the respective payment processor under their own security standards. ZK77 Game retains only the transaction reference, amount, date, payment method type and account identifier necessary for record-keeping and withdrawal processing.

All deposits must originate from a payment account registered in your own name. Third-party payment arrangements are not permitted. If a deposit is found to have been made from a payment account belonging to another person, the transaction may be reversed and your account reviewed.

Payment Method Data Retention

Transaction records associated with your ZK77 Game account are retained for as long as your account remains open and for a reasonable period afterwards as required for financial record-keeping purposes. If you close your account, transaction history will be retained in line with the retention periods described in Section 7.

5. Sharing With Third Parties

ZK77 Game does not sell, rent or trade your personal information to any third party. We share data only in the following limited and necessary circumstances:

Payment Processors

To process your PKR deposits and withdrawals, we share the minimum necessary transaction data with payment processors such as JazzCash, Easypaisa, Raast and card processing networks. These parties are contractually obligated to handle your data securely and only for the purpose of completing the transaction.

Live Game Studio Providers

Live Casino tables on ZK77 Game are powered by third-party studio providers whose streams are integrated into the platform. When you participate in a live game session, your account identifier and bet records may be shared with the relevant studio in order to facilitate real-time gameplay. These providers operate under their own data handling standards.

Technology and Infrastructure Providers

ZK77 Game uses third-party hosting, analytics and platform infrastructure providers to operate the website and mobile app. These providers may process certain usage and device data as part of delivering their services. They are not permitted to use this data for their own marketing purposes.

Legal and Regulatory Obligations

We may disclose personal information if required to do so by a court order, legal process or where we believe in good faith that disclosure is necessary to protect the rights, safety or property of ZK77 Game, its players or the public.

In all cases, data shared with third parties is limited to what is strictly necessary for the specific purpose. We do not share your data with advertising networks or data brokers.

6. Cookies & Tracking

ZK77 Game uses cookies and similar tracking technologies on the website and mobile app. Cookies are small text files stored on your device that help the platform function correctly and allow us to understand how the platform is being used.

Types of Cookies We Use

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in while you navigate between pages and security cookies that help protect your account. These cannot be disabled without affecting your ability to use the platform.
• Functional cookies — remember your preferences such as game display settings, language preferences and notification choices so you do not have to re-enter them each visit.
• Analytics cookies — collect anonymised data about how users navigate the platform, which pages are visited most and where technical errors occur. This helps us improve the overall experience for all players.
• Performance cookies — used to monitor platform load times and technical performance to ensure the platform runs smoothly on all devices and connection speeds common in Pakistan.

ZK77 Game does not use third-party advertising cookies or behavioural retargeting cookies. You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent certain features of the platform from working correctly.

7. Data Retention

ZK77 Game retains your personal information for as long as your account is active and for a reasonable period afterwards. The retention periods we apply are as follows:

• Active account data — retained for the full duration of your account and for up to five years after account closure for financial record-keeping and security purposes.
• Transaction records — PKR deposit and withdrawal records are retained for a minimum of five years from the date of the transaction.
• Support communications — records of player support interactions are retained for up to three years from the date of the last communication.
• Identity verification documents — retained for the period required to satisfy our verification obligations and for up to five years after account closure.
• Usage and analytics data — anonymised usage data may be retained indefinitely for platform improvement purposes. Personally identifiable usage data is deleted within 24 months of collection.

When retention periods expire, data is securely deleted or permanently anonymised. If you request early deletion of your data under your rights described in Section 9, we will assess the request against our legal retention obligations and inform you of the outcome.

8. Security Measures

ZK77 Game applies industry-standard technical and organisational security measures to protect the personal information stored on our systems. These measures include:

• Encryption of data in transit using TLS (Transport Layer Security) protocols
• Restricted internal access to personal data on a need-to-know basis, with access controls and logging in place
• Regular review of security practices and vulnerability assessments for platform infrastructure
• Secure handling of payment credentials, with card and mobile wallet data processed directly by payment processors rather than stored on ZK77 Game servers
• Account security features including password protection and the ability to contact support immediately in the event of suspected unauthorised access

While ZK77 Game takes these steps to protect your data, no internet-connected platform can guarantee absolute security. You play an important role in keeping your account secure — use a strong and unique password, do not share your login credentials with anyone, and contact support immediately if you believe your account has been accessed by someone else.

9. Your Rights

As a ZK77 Game player, you have the following rights in relation to your personal information. To exercise any of these rights, contact the player support team using the details in Section 12.

Right to Access

You can request a copy of the personal information ZK77 Game holds about you at any time. We will respond to access requests within a reasonable timeframe. The response will include the categories of data held, the purposes for which it is used and any third parties it has been shared with.

Right to Correction

If any personal information we hold about you is inaccurate or out of date, you have the right to ask us to correct it. You can update some details — such as your contact email or notification preferences — directly through your account settings. For other corrections, contact player support.

Right to Deletion

You can request that ZK77 Game delete your personal information. We will process deletion requests subject to any legal obligations that require us to retain certain records for a specific period — for example, transaction records retained for financial compliance purposes. Where we cannot delete data immediately, we will explain the reason and the earliest date deletion can take place.

Right to Restrict Processing

In certain circumstances, you have the right to ask us to limit how we use your data while a query or dispute is being resolved. During any restriction period, we will continue to store the data but will not actively process it beyond what is necessary to maintain your account in a restricted state.

Right to Withdraw Consent

Where data processing is based on your consent — such as receiving promotional communications — you can withdraw that consent at any time by updating your notification preferences in your account settings or by contacting support. Withdrawing consent does not affect the lawfulness of any processing carried out before the withdrawal.

10. Under-18s

ZK77 Game is strictly for adults aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. The platform includes age verification steps during registration to reduce the risk of underage access.

If ZK77 Game becomes aware that personal information has been collected from a person under 18, that account will be closed immediately, any balance handled appropriately, and the associated personal data deleted without undue delay.

If you are a parent or guardian and believe that your child has registered on ZK77 Game, please contact player support immediately so that we can investigate and take appropriate action.

11. Policy Updates

ZK77 Game may update this Privacy Policy from time to time to reflect changes in the platform, changes in the way we handle data, or for other operational reasons. The most current version of the policy will always be published on this page, and the "last updated" date at the top of the page will reflect the date of the most recent revision.

For significant changes — those that materially affect your rights or how your data is used — ZK77 Game will make reasonable efforts to notify registered players via their registered contact details before the changes come into effect. For minor or administrative updates, posting the revised policy on this page constitutes sufficient notice.

Your continued use of the ZK77 Game platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should stop using the platform and contact support to close your account and request deletion of your data.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or wish to raise a concern about how your personal information is being handled, please get in touch with the ZK77 Game player support team. We aim to respond to all privacy-related queries promptly.